No Refund and Return Policy

At Rakesh Kumar Singh, we prioritize the quality and integrity of our educational offerings. To maintain this standard and provide you with the best possible experience, we have established the following No Refund and Return Policy for all digital products purchased through our website.

Understanding Our Policy

• Digital Nature of Products: All products offered, including online courses, eBooks, and trading journal templates, are digital in nature. Once purchased, these products are immediately accessible for download or online consumption. Because of this instant access, we are unable to offer refunds or exchanges.
• Commitment to Quality: We invest significant time and resources into creating high-quality educational content. Each product is designed with care to ensure that it meets the needs and expectations of our customers. We encourage you to review product descriptions, course outlines, and sample materials before making a purchase to ensure that they align with your learning objectives.

Exceptions to the Policy

While our general policy is to not offer refunds or returns, we understand that technical issues can occur. Therefore, we provide the following exception:

• Technical Issues: If you encounter significant technical difficulties that prevent you from accessing or utilizing your purchased product, please contact us within 7 days of your purchase. We will investigate the issue and, if confirmed, may offer a resolution, which could include a replacement product or an alternative solution.

Requesting Support

If you believe you qualify for an exception due to technical issues, please follow these steps:

1. Contact Us Promptly: Reach out to our customer support team at below contact details within 7 days of your purchase. Provide a detailed description of the issue you are experiencing.
2. Provide Necessary Information: Include your order number, product name, and any relevant screenshots or details that can help us understand your situation better.
3. Await Response: Our support team will review your request and respond as soon as possible, typically within 1-2 business days.

Customer Satisfaction Commitment

Our primary goal is to ensure your satisfaction and success in your trading journey. We are dedicated to providing comprehensive support and resources, and we encourage open communication. If you have questions or concerns regarding our products, please do not hesitate to reach out.Thank you for choosing Rakesh Kumar Singh as your stock market education partner. We appreciate your understanding of our policies and look forward to supporting you in your trading endeavors!

Contact Details :
📧 Email: contact@rakeshkumarsingh.in
📞 Chat on WhatsApp and Arattai: +91 6299 39 1113